Frequently Asked Question

Archives: FAQs

What is the minimum order quantity for your stainless steel jewelries?

“For those Ready to Ship jewelry our MOQ is12pcs, and minimum order quantity for OEM/ODM will varies depending on the design of the stainless steel bracelet. Please get in touch with our sales team for detailed information. Contact us here fore specified styles question here.”

Do you offer a warranty or guarantee on your stainless steel bracelets?

Yes, we stand by the quality of our 316L stainless steel bracelets and offer a warranty. The specifics of the warranty depend on the agreement between us and the buyer.

Do you offer dropshipping services?

Yes, we can provide dropshipping services for our 316L stainless steel bracelets. Please get in touch with our sales team for more details.

Are there any discounts or incentives for long-term partnerships?

We value long-term relationships with our buyers and offer various incentives, including discounts and exclusive designs, for continuous cooperation. Please discuss this with our sales team for more specific arrangements

Do you provide product images that we can use for our marketing materials?

Yes, we provide high-quality product images of our 316L stainless steel bracelets that you can use for your marketing purposes.

What are your terms of payment?

We offer various payment terms for our clients’ convenience. You can discuss the most suitable terms with our sales team.

What are your lead times for production and delivery?

“Our lead times for production normally various from 15~35days and delivery will be affected by the quantity, styles and complexity of the order. We always strive to fulfill orders as quickly as possible without compromising quality. Conatact us here for your own styles lead time”

The sample time of our shop?

1. Distinguish by jewelry style: about 2 weeks for cutting parts; Open mold style about 4 weeks
2. Cash payment, delivery within a week

What is the production time of our store?

1. The production delivery time is determined according to the order quantity, and the production cycle is 4-6 weeks if the quantity is less than 500; Large lengthening cycle;
2. Inventory delivery time, within one week; Large quantity and longer time
3. In special cases, we will negotiate the time with the factory
Capacity of the company.

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No problem, please feel free to contact us at any stage of the jewelry-making process and we’ll be happy to answer any questions you may have.

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I’m Sparrow Xiang from dgjewelry.cn. My team and I would be happy to chat with you by video call or phone. We’d love to learn more about your business, needs, and expectations.